What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT Account is active but IP is still blocked

    Asked by WNErika on November 03, 2016 at 01:32 PM

    can you please remove the block from my IP so I can use the site? 

    If I can't use the site today my execs will cancel the subscription. 

    active site block use can't
  • Profile Image
    JotForm Support

    Answered by Nik_C on November 03, 2016 at 02:58 PM

    I see that my colleague already responded to your other thread: https://www.jotform.com/answers/979872

    Please open one thread per question so we avoid any possible confusion.

    If the issue persists please let us know.

    Thank you!