- melissax1Asked on November 03, 2016 at 01:34 PM
Hello! I have a payment form which I duplicated from a past form. I have shipping turned off but for some reason when it takes the buyer to the PAYPAL screen it charges an additional $5.00 for shipping. Where can I turn this off?
Please help! Thank you.
- JotForm SupportKiranAnswered on November 03, 2016 at 03:02 PM
You can disable the Shipping option in the Shipping tab of the payment wizard by clicking on the wizard icon.
Hope this information helps!