What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where do I find "Fetch Data from a Text Field" in my payment wizard?

    Asked by cjeanwest on November 03, 2016 at 04:45 PM
    I do not see Fetch Data from a Text Field as an option under Additional Gateway Settings has this been moved?
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    JotForm Support

    Answered by Kevin_G on November 03, 2016 at 04:52 PM

    I checked one of your forms  and I can see the "Fetch Data from a Text Field" does not appear indeed, but this is because it requires a text field to be placed in the form to be included, other fields or widgets are not supported here, this is why you cannot find this option in your payment wizard. 

    You will need to add a text field to your form in order to get the option showing in your payment section, so you can select it as custom field. 

    Hope this helps.