How do I know when a client submits a form?

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    cherishthemoments
    Asked on November 03, 2016 at 05:51 PM

    I'm not getting notified and would like to know if I can get notified when someone submits a form.

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    John_Benson
    Answered on November 03, 2016 at 07:39 PM

    I checked your email address and it is not in the bounce list. I checked your form and I noticed an incomplete email notification. 

    Please check our guide how to add one properly: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Also, we had an email issues recently. JotForm emails are falling in to spam folder. Could you please check your email spam section? If you find JotForm emails please select all of them and mark them as not spam.

    Hope that helps. If you need anything else, please contact us again. We'll be glad to assist you.

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    John_Benson
    Answered on November 03, 2016 at 07:43 PM

    Update: Please add an email recipient to your email notifications.

    Hope that helps. Thank you.