Cannot login

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    jason ree 
    Asked on November 03, 2016 at 05:55 PM

    Hi,

    I've been using jotform for some time but today I tried logging in and your system doesn't recognize my email address. Can you please help?

    Thanks, Jason

  • Profile Image
    jonathan
    Answered on November 03, 2016 at 07:53 PM

    Hi Jason,

    I have sent a password reset instruction via email to your account  reedog

    Please check the email and follow the instruction to reset your login password.

    You can then login at https://www.jotform.com/login

    Let us know if you're still not able to login to your account.

    Thanks.