What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot login

    Asked by jason ree  on November 03, 2016 at 05:55 PM


    I've been using jotform for some time but today I tried logging in and your system doesn't recognize my email address. Can you please help?

    Thanks, Jason

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    JotForm Support

    Answered by jonathan on November 03, 2016 at 07:53 PM

    Hi Jason,

    I have sent a password reset instruction via email to your account  reedog

    Please check the email and follow the instruction to reset your login password.

    You can then login at https://www.jotform.com/login

    Let us know if you're still not able to login to your account.