What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fields in my submissions is empty

    Asked by malinaresearch on November 03, 2016 at 10:05 PM

    I have a troble fields in my submissions is empety! Its not visible!

     

     

    Page URL:
    http://premiumalco.com

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    JotForm Support

    Answered by EltonCris on November 04, 2016 at 01:41 AM

    Your form is working fine. It is capturing the data properly.

    Here's my test:

    The fields you've mentioned are not required so it is possible for the users to skip them. This is most probably the reason why you are getting empty submissions on those fields.

    Making the fields required in the form builder should prevent this from happening again.

    Should you need further assistance, do let us know.