Fields in my submissions is empty

  • malinaresearch
    Asked on November 3, 2016 at 10:05 PM

    I have a troble fields in my submissions is empety! Its not visible!

    Fields in my submissions is empty Image 1 Screenshot 20

     

     

  • Elton Support Team Lead
    Replied on November 4, 2016 at 1:41 AM

    Your form is working fine. It is capturing the data properly.

    Here's my test:

    Fields in my submissions is empty Image 1 Screenshot 30

    The fields you've mentioned are not required so it is possible for the users to skip them. This is most probably the reason why you are getting empty submissions on those fields.

    Making the fields required in the form builder should prevent this from happening again.

    Fields in my submissions is empty Image 2 Screenshot 41

    Should you need further assistance, do let us know.