Thank you message dosesn't show up

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    thelookbook
    Asked on May 09, 2012 at 09:38 AM

    I have a problem of my form. After submitting the form. The "thank you message" didn't show up.

     

     

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    AtacanC
    Answered on May 09, 2012 at 12:10 PM

    We apologize for any inconvenience this may have caused you. I've cloned your form and made a test submission. I was able to see the Thank You message after i hit the submit button. Does it happen all the time or was it the first time?

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    thelookbook
    Answered on May 09, 2012 at 12:41 PM

    Hi,

    I just created this form and now is testing. Found this problem. It just can display the thank you page.

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    pinoytech
    Answered on May 09, 2012 at 01:04 PM

    Hi,

    Upon checking your form and tested, I wasn't able to replicate the said issue. Have you tried already deleting your browsing cache and cookies? If not, please give a try. But if deleting brwoser cache and cookies doesn't work, re-embed your form code into your website using iFrame.

    If the said issue still persist, let us know so we can further assist you and investigate the said issue.

    Thank you!