The Print Form button only shows the form tabs

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    RGoeldner
    Asked on November 04, 2016 at 12:23 AM
    The Print Form button only shows the form tabs and only 1 page of a 10 page form
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    candy
    Answered on November 04, 2016 at 02:51 AM

    Hello,

    I've checked your form http://www.jotform.us/form/63078976857174

    I've cloned your form in order to test on my side and I was able to reproduce the issue you had as you can see the screenshot below:

    So that, I have forwarded this issue to our software developer team. They are going to check and as soon as your issue will be fixed, we are going to inform you via this thread.

    Thanks in advance.

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    RGoeldner
    Answered on November 09, 2016 at 07:38 PM

    It has been a few days, so I thought I'd check to see how long you think it will take to resolve this issue.

    Many thank.

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    jonathan
    Answered on November 09, 2016 at 10:07 PM

    I test and checked again on your form https://www.jotform.com/form/63078976857174 and I was still able to reproduce the issue at this time.

    The bug ticket report submitted by our colleague was now assigned to one of our developer for fixing. Our developer will respond here as well when update on the status is available.

    Thank you.

     

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    RGoeldner
    Answered on November 12, 2016 at 09:11 PM

    How long will it take to resolve this?  

     

    Thanks for your help.

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    Nik_C
    Answered on November 13, 2016 at 07:07 AM

    Unfortunately, we don't have the ETA for this resolution, but we have a developer assigned to the problem and we will inform you about the outcome as soon as we receive an update.

    Thank you for understanding!

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    RGoeldner
    Answered on December 03, 2016 at 12:45 PM
    New response received
    Any chance you can resolve this issue?
    ...
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    jonathan
    Answered on December 03, 2016 at 03:44 PM

    Our developer assigned to this bug ticket report will be the one that will provide updated response here once the problem is fixed. 

    I see the ticket is still on opened status, meaning it is still being check.

    Thank you for your patience and understanding.