What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hover Text: Line breaks/Return carriage shows as <br> <br/> tags in plain text in hover texts.

    Asked by tonyberber on November 04, 2016 at 04:25 AM

    Hi, recently line breaks have been showing as <br /> in hover texts and titles. Previously, I could hit 'return' at the end of a line in a hover text to add a line break and the hover text would correctly display this line break to the user. Currenly, it replaces that line break with <br/>. In titles, I could type <br> where I wanted a line break and this would create a line break, but as of late, that <br> code is also replaced with <br />, and the line break is gone. I'd like to be  able to add line breaks (and empty lines) in those enviorments.

    Please advise.

    thank you!

    tony

    Screenshot
    br tags HTML plain text line breaks return carriage
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 04, 2016 at 05:25 AM

    I have tried to do some test and I was able to reproduce the issue you're having with form field's hover texts. 

    I will forward this concern to our development team so they can take a look at the issue. However, I'm sorry if I cannot provide any ETA to when this will be fixed. But, please be assured that you will be notified via this thread for updates if there are any.

    Thank you.

  • Profile Image

    Answered by conceptonephoto on November 18, 2016 at 12:55 PM

    Any update on this?

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 18, 2016 at 02:24 PM

    I would like to apologize, however, there is still no update regarding this issue from our development team. Once the developer assigned to the issue gives us an update, we'll inform you the soonest.

    Thank you.