Captcha Broken?

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    Asked on April 26, 2010 at 04:10 PM
    Hello.  My form located at is giving a Captcha error.  ("Incomplete Values")  It was working fine prior to - and post - new JotForm update.  Is this a temporary thing - or do I need to redo my form?  (If yes to the latter, do I need to redo all my forms?)

    Thank you.
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    Answered on April 26, 2010 at 05:50 PM
    I am getting the same thing thats why I was looking on here, when someone submits with a captcha, it says incomplete values captcha is a link to one of my forms....
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    Answered on April 26, 2010 at 06:38 PM
    Any update on this situation?  I have quite a few forms online on several different websites for my clients.  I've already gone in and turned off the Captcha on the ones with the most traffic, but this is very frustrating.

    Additionally, I had to find out that the Captcha was broken from a customer who called to complain about it not working.

    I am a paying customer.  Have been for 2 years now.  Just seems to me that this whole update could have been handled a lot better.  For one, it would have been nice to get an email (at least) telling us about the upgrade - before it happened - so we could know to look for issues.

    It may be time to switch to a competitor.
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    Answered on April 27, 2010 at 02:05 AM
    Sorry about that. Another fix caused this problem. It is fixed now.