Why isn't my form showing up?

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    Asked on May 09, 2012 at 11:14 AM

    I logged in this morning to edit my form, Search & Restore Application, and it says it's loading, in fact, even taking a long time, and then the page goes white/blank. The form never shows up. Was it deleted? The company I currently work for hasn't set up a paid account yet. We wanted to experiment with the form builder to make sure it could handle everything we needed before we made a purchase.

    You may contact me at jasmith@rtmtv.com.

    -Jessica Smith

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    Answered on May 09, 2012 at 12:00 PM

    Jessica, we apologize for any inconvenience this may have caused. I've just checked your account and found your form under your account. It seems to be working fine. Can you please clear your browser's cache and try again? You can also access your JotForm account using a different browser.

    Please do let us know, if you still can't see your form.