What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't my form showing up?

    Asked by PowerBlockTV on May 09, 2012 at 11:14 AM

    I logged in this morning to edit my form, Search & Restore Application, and it says it's loading, in fact, even taking a long time, and then the page goes white/blank. The form never shows up. Was it deleted? The company I currently work for hasn't set up a paid account yet. We wanted to experiment with the form builder to make sure it could handle everything we needed before we made a purchase.

    You may contact me at jasmith@rtmtv.com.

    -Jessica Smith

  • Profile Image

    Answered by AtacanC on May 09, 2012 at 12:00 PM

    Jessica, we apologize for any inconvenience this may have caused. I've just checked your account and found your form under your account. It seems to be working fine. Can you please clear your browser's cache and try again? You can also access your JotForm account using a different browser.

    Please do let us know, if you still can't see your form.