-
dogcueAsked on November 4, 2016 at 8:40 AM
Hi,
I really liked your new version - but i switched back to the old because of some issues adding the stripe integration. How can I switch back to the new form builder for the same form?
-
Nik_CReplied on November 4, 2016 at 11:09 AM
Hello dogcue,
You can do that by adding &reset or &test at the end of the URL:
Please try and let us know if you have any further questions.
Thank you!
-
dormstonReplied on November 5, 2016 at 2:19 PM
I've just tried this as I have the same issue, but it doesn't seem to work. What else can I try please?
-
Nik_CReplied on November 5, 2016 at 4:06 PM
That is odd, I just tried both &reset and &test and both worked. Could you please try Clearing your Browser's cache, you can do that specifically for JotForm, that should do it.
For example in Google:
1. Go to chrome://settings/
2. Click Content Settings:
3. All cookies and site data
4. Search for jotform and click remove all shown:
Jus be mindful that this will remove all saved data(for example logins etc) related to JotForm, but it should default your Form Builder to new version.
If you experience further issues please let us know.
Thank you!
-
dogcueReplied on November 7, 2016 at 4:41 AM
@dormstom
I was able to switch between the two versions by adding "v4" to the URL, in this format: https://www.jotform.com/v4/FORMIDNUMBER (the form ID number is in the URL when you´re using the old version).
-
emilyReplied on November 7, 2016 at 6:38 AM
Thank you for your feedback.
If you have further questions, please let us know.
Thanks.
-
dormstonReplied on November 7, 2016 at 12:51 PM
Thanks dogcue, your method works like a dream!
But I still can't make it work the way Nik_C outlined, even after clearing my cache as instucted.
-
Nik_CReplied on November 7, 2016 at 2:30 PM
Hello dormston,
My apologies, what dogcue suggested will actually be the solution for V4, what I suggested is for switching between regular old wizard and new wizard.
I'm sorry again.
If you have any further questions please let us know.
Thank you!