Why I am not getting notification emails?

  • ocalle
    Asked on November 4, 2016 at 9:35 AM

    Hello, I have some email notifier in my forms that no working, i got counts type yahoo.com and other and no send the emails, the settings seems well, what can be happen¿?

    Thanks in advance

     

  • ocalle
    Replied on November 4, 2016 at 9:40 AM

    Why I am not getting notification emails? Image 1 Screenshot 20

  • emily
    Replied on November 4, 2016 at 9:58 AM

    I checked your account. Your e-mail was not in the bounce list. I have also checked your e-mail history. As you can see in the picture below, you have been getting e-mail notifications.

     

    Why I am not getting notification emails? Image 1 Screenshot 30

    Kindly check your e-mail. The e-mails might be in the Spam folder. If they are in the Spam folder, please mark them as Not Spam as shown in the picture below.

    Why I am not getting notification emails? Image 2 Screenshot 41 

    If the problem still continues, please contact us again.

    Thanks.