Why I am not getting notification emails?

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    ocalle
    Asked on November 04, 2016 at 09:35 AM

    Hello, I have some email notifier in my forms that no working, i got counts type yahoo.com and other and no send the emails, the settings seems well, what can be happen¿?

    Thanks in advance

     

  • Profile Image
    ocalle
    Answered on November 04, 2016 at 09:40 AM

  • Profile Image
    emily
    Answered on November 04, 2016 at 09:58 AM

    I checked your account. Your e-mail was not in the bounce list. I have also checked your e-mail history. As you can see in the picture below, you have been getting e-mail notifications.

     

    Kindly check your e-mail. The e-mails might be in the Spam folder. If they are in the Spam folder, please mark them as Not Spam as shown in the picture below.

     

    If the problem still continues, please contact us again.

    Thanks.