I forgot my username and my password

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    GIULIA ORSINI 
    Asked on November 04, 2016 at 10:24 AM

    Buonasera,

    ho creato 5 forms con il mio account, ma ho dimenticato nome utente e password, come posso fare per riaverli?

    Vorrei poi procedere con l'acquisto per creare altri forms, ma non vorrei perdere quelli già creati

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    candy
    Answered on November 04, 2016 at 10:40 AM

    Hello,

    Could you please give us one of the form URL that you have created with your account? We need this information in order to help you.

    Thanks in advance.

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    GIULIA ORSINI 
    Answered on November 04, 2016 at 10:45 AM

    https://form.jotformeu.com/62483656498371

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    candy
    Answered on November 04, 2016 at 10:48 AM

    Hello again,

    Your account username is Libecoop. Your account email is info@libecoop.it 

    I have sent the information needed to reset your password to your email address info@libecoop.it. Please check your email and follow the instructions.

    Thanks.