What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please Refund

    Asked by lukovacik on November 04, 2016 at 11:06 AM

    I accidentally ordered a Bronze package. I wanted to cancel the service. Please send the money back. Well thank you.

    accidentally thank money back a
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    JotForm Support

    Answered by david on November 04, 2016 at 01:13 PM

    I have refunded your most recent payment and cancelled your subscription.  I see we have refunded another subscription payment of yours as well.  Please make sure to select the correct subscription when setting up the subscription.  We cannot continue to refund payments for mistaken subscriptions.