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inexpensivedesignsAsked on November 4, 2016 at 11:16 AM
Can someone help please??? I need this done ASAP
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David JotForm Support ManagerReplied on November 4, 2016 at 1:33 PM
If you want to change your account username "inexpensivedesigns", please note the following:
-Custom URLs names (ie: http://www.jotform.com/inexpensivedesigns/myform ) will not work once we change an account username.
-However, direct form links like http://www.jotformpro.com/form/63061464476963 will be fine.
-Provide for alternate names in case the proposed username is not available.
-We will need to cancel your subscription since it is not possible to update the username in PayPal, so you will need to re-upgrade with the new username.
Let us know if you want to proceed.