How can I change my username? Its under my old business name and I need to update it

  • inexpensivedesigns
    Asked on November 4, 2016 at 11:16 AM

    Can someone help please??? I need this done ASAP

  • David JotForm Support Manager
    Replied on November 4, 2016 at 1:33 PM

    If you want to change your account username "inexpensivedesigns", please note the following:

    -Custom URLs names (ie: http://www.jotform.com/inexpensivedesigns/myform ) will not work once we change an account username. 

    -However, direct form links like http://www.jotformpro.com/form/63061464476963  will be fine.

    -Provide for alternate names in case the proposed username is not available.

    -We will need to cancel your subscription since it is not possible to update the username in PayPal, so you will need to re-upgrade with the new username.

    Let us know if you want to proceed.