What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to I get more text boxs with in one line??

    Asked by GroceryMom on November 04, 2016 at 12:52 PM

    I want it like this:

    Apples

    _________ Quantity    _________Type    _________ Size

    Bananas

    _________ Quantity    _________Type    _________ Size

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    JotForm Support

    Answered by Kiran on November 04, 2016 at 04:26 PM

    I have checked your JotForm and see that these fields are now configured using configurable list widget which should be displaying the fields in a row.

    If you are looking for something else, please let us know. We will be happy to assist. 

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    Answered by GroceryMom on November 04, 2016 at 06:44 PM
    Hello.With the Configurable list how to I get rid of the (plus sign) that adds more rows then I want??What I'm trying to do is create something like this; that I made in excel but that they can type into the boxes. Do you have better suggestions? The Configurable list will be way TOO long if I add everything I'm trying too. What I included below is only two sections of 21 areas.   I don't want them to be able to change the list of the Fruits.  This is for my grocery delivery website and I'm trying to make a form they can send their grocery list on. Please help I'm going crazy over here. Thank you!!!! Fresh FruitsTypeQuantityApples  Bananas  Blueberries  Grapefruit  Grapes  Lemons  Limes  Melon  Oranges  Pears  Pineapple  Raspberries  Strawberries  OTHER  OTHER     Fresh VegetablesTypeQuanityAvocado  Bell Peppers  Broccoli  Cabbage  Carrots  Celery  Corn  Cucumber  Green Beans  Kale  Lettuce bag  Lettuce head  Mushrooms  Onion  Potatoes  Radish  Spinach bag  Spaghetti Squash  Spinach head  Squash  Sweet Potatoes/Yams  Tomatoes  Zucchini  OTHER  OTHER  OTHER  On November 4, 2016 at 2:26 PM JotForm <noreply@jotform.com> wrote:A new response has been received:Answered by Kiran  I have checked your JotForm and see that these fields are now configured using configurable list widget which should be displaying the fields in a row.If you are looking for something else, please let us know. We will be happy to assist.  View this thread on browser » Unsubscribe Thread1478291171Have a wonderful day!Thank you,         HeatherSteamboat Grocery MomHeather Andrew970-819-1822www.steamboatgrocerymom.com
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    JotForm Support

    Answered by EltonCris on November 05, 2016 at 01:17 AM

    I think you've setup it accordingly. You will definitely need to create a single config list widget for every fruits.

    To remove the add more button (+ sign), inject this CSS codes in every config list widget under Custom CSS tab.

    button.add {

        display: none;

    }

     

    Alternatively, you can also use the Purchase Order tool to create your products. This tool is not integrated with any payment gateway so you can collect the users data as usual without actual payments.

    Hope this helps!

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    Answered by GroceryMom on November 21, 2016 at 10:44 PM
    Hello.I put my finished form on my website and had friends test it and only those who used a computer could even see the form. I put the widget for mobile but they can't even see the form. Please help.Thank you!On November 4, 2016 at 11:17 PM JotForm <noreply@jotform.com> wrote:A new response has been received:Answered by EltonCris  I think you've setup it accordingly. You will definitely need to create a single config list widget for every fruits.To remove the add more button (+ sign), inject this CSS codes in every config list widget under Custom CSS tab.button.add {    display: none;} Alternatively, you can also use the Purchase Order tool to create your products. This tool is not integrated with any payment gateway so you can collect the users data as usual without actual payments.Hope this helps! View this thread on browser » Unsubscribe Thread1478323032Have a wonderful day!Thank you,         HeatherSteamboat Grocery MomHeather Andrew970-819-1822www.steamboatgrocerymom.com
    ...
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    JotForm Support

    Answered by BJoanna on November 22, 2016 at 12:25 AM

    Is your embedded form not responsive? Please provide us URL of your webpage, so that we can inspect your form. However please note that Configurable list widget is not responsive. 

    I noticed that on your form you are using address field to collect credit card info.

    This is against our Terms of use. Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.

    I have removed mentioned field from your form. 

    If you want to have payment fields inside of your form you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:

    http://www.jotform.com/help/47-Order-Form-Basics 

    http://apps.jotform.com/category/payment_processing 

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

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    Answered by GroceryMom on November 22, 2016 at 06:44 PM
    Hello,Thank you for the help. Sorry. So what I need to do with payment is that they are sending me a grocery list and then I physically go to the local grocery store and go shopping but I need their credit card information to secure the order before I go shopping and then once I am done shopping I will key in their total with my mark up added into Square.
    How do I do that?Are you saying that no matter what because I used Configurable list widget it won't show up on a mobile device only on a computer? How else can I build it to work both on a computer and mobile device and still have all the selections on the form I need?All of this web building stuff is very hard...... :( Thanks for the help. -HeatherOn November 21, 2016 at 10:24 PM JotForm <noreply@jotform.com> wrote:A new response has been received:Answered by BJoanna  Is your embedded form not responsive? Please provide us URL of your webpage, so that we can inspect your form. However please note that Configurable list widget is not responsive. I noticed that on your form you are using address field to collect credit card info.This is against our Terms of use. Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.I have removed mentioned field from your form. If you want to have payment fields inside of your form you have to use one of JotForm payment tools. Inside of this articles you can find out more about payment tools and how to set payment form:http://www.jotform.com/help/47-Order-Form-Basics http://apps.jotform.com/category/payment_processing http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization  View this thread on browser » Unsubscribe Thread1479792304Have a wonderful day!Thank you,         HeatherSteamboat Grocery MomHeather Andrew970-819-1822www.steamboatgrocerymom.com
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    JotForm Support

    Answered by EltonCris on November 22, 2016 at 09:39 PM

    @GroceryMom

    I have moved the CC issue on a separate thread here https://www.jotform.com/answers/996094. Kindly check my response.

    With regards to the configurable list widget, it should display properly both on desktop and mobile. Forms are also mobile responsive by default.

    I checked your website and I can see that the form is not indeed showing on mobile. I think it is due to the container or script conflict preventing the form from loading on mobile. Please try to re-embed your form using iframe embed code. This might help.

     

     

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    Answered by GroceryMom on November 23, 2016 at 02:44 PM
    Ok So I tired embedding it with the Iframe and its still not working on mobile.  The website builder I'm using says this, but I'm not even sure what it means:Please note that the inserted code may not support the SSL encryption.Enabling a SSL certificate may have the following effects:For website visitors: Depending on the browser, the inserted content may be displayed incorrectly or not at all.Any ideas?Thanks!On November 22, 2016 at 7:39 PM JotForm <noreply@jotform.com> wrote:A new response has been received:Answered by EltonCris  @GroceryMomI have moved the CC issue on a separate thread here https://www.jotform.com/answers/996094. Kindly check my response.With regards to the configurable list widget, it should display properly both on desktop and mobile. Forms are also mobile responsive by default.I checked your website and I can see that the form is not indeed showing on mobile. I think it is due to the container or script conflict preventing the form from loading on mobile. Please try to re-embed your form using iframe embed code. This might help.   View this thread on browser » Unsubscribe Thread1479868775Have a wonderful day!Thank you,         HeatherSteamboat Grocery MomHeather Andrew970-819-1822www.steamboatgrocerymom.com
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    JotForm Support

    Answered by Welvin on November 23, 2016 at 05:16 PM

    Your website supports SSL forms. The problem is that the section where the form is embedded is hidden on mobile devices. Your website has an internal style that does this. Here's a screenshot of the issue:

    If you don't now how to adjust the mobile layout, you may consider contacting 1and1 Support to fix it.