Notification sender name

  • Profile Image
    Asked on November 04, 2016 at 03:15 PM

    Hi I would like to change the sender name in my notification for this form : Place de Castelnau

    I would like to put : Ville de Montréal instead. I see I only have a 6 choices why cant I edit this ?

  • Profile Image
    Answered on November 04, 2016 at 08:45 PM

    The Sender Name on the Email Notification Wizard will only fetch the Form Fields you have on your form.

    It won't allow you to manually place a text there. The main goal of the Sender Name of Email Notifications to give you the chance to know from whom the form submission came from. The most ideal setup is to use the Name Field from your form so you would know the name of the user/respondent/visitor who submitted the form.

    Related guide: Setting-Up-Email-Notifications

    What you're trying to do on the other hand is the other way around. This is meant to be done on your Autoresponders. You would normally want your company name/brand to be the Sender Name if you're sending emails out to your visitors.

    Related guide: Creating-a-Form-Autoresponder 

    Complete guide: Explanation-of-Email-Notification-and-Autoresponder-Settings