Why are my forms being disabled when I am trying to put them on my website?

  • Profile Image
    Asked on November 04, 2016 at 04:24 PM
  • Profile Image
    Answered on November 04, 2016 at 09:31 PM

    The Phishing detector have disabled your form and account due to suspected phishing form.

    Your form that collect credit card account data violates our Terms of Use.


    Please delete/remove such form on your account. You need to comply first to the terms before we can request for consideration to reactivate your account.

    Let us know if you need further assistance.



  • Profile Image
    Answered on November 05, 2016 at 04:28 PM

    I have deleted that form from my account. Can you please reacivate my account please, thanks. 

  • Profile Image
    Answered on November 06, 2016 at 03:42 AM

    Your account is now re-activated.

    If you're going to collect payments, please use the payment gateways like Paypal, Stripe, Dwolla and a lot more. They are found in the Payment Fields.

    If you want to charge the users credit card manually on a later date, enable Payment Authorization in your payment field.