Why are my forms being disabled when I am trying to put them on my website?

  • Carolyn164
    Asked on November 4, 2016 at 4:24 PM
  • jonathan
    Replied on November 4, 2016 at 9:31 PM

    The Phishing detector have disabled your form and account due to suspected phishing form.

    Your form that collect credit card account data violates our Terms of Use.

    Why are my forms being disabled when I am trying to put them on my website? Image 1 Screenshot 20

     

    Please delete/remove such form on your account. You need to comply first to the terms before we can request for consideration to reactivate your account.

    Let us know if you need further assistance.

     

     

  • Carolyn164
    Replied on November 5, 2016 at 4:28 PM

    I have deleted that form from my account. Can you please reacivate my account please, thanks. 

  • Elton Support Team Lead
    Replied on November 6, 2016 at 3:42 AM

    Your account is now re-activated.

    If you're going to collect payments, please use the payment gateways like Paypal, Stripe, Dwolla and a lot more. They are found in the Payment Fields.

    Why are my forms being disabled when I am trying to put them on my website? Image 1 Screenshot 20

    If you want to charge the users credit card manually on a later date, enable Payment Authorization in your payment field.