What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jot Form for Non Profits

    Asked by ThreeLeaves on November 04, 2016 at 04:35 PM

    Hi There

    My name is Paul, I run a registered UK charity. We have been using the free version of Jotform for quite some time now, several years I think. It has been an amazing tool for us. Upon exploring the subscription options I noticed you offer a discount for non profits, with us already having an account would we be able to upgrade our existing account to a non profit account, or would we need to open up a new account?

    Many thanks for your time.


    Paul Shanahan


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    JotForm Support

    Answered by liyam on November 04, 2016 at 09:01 PM

    Hello Paul,

    Thank you for posting your inquiry.

    There is no need to create a new account. Simply fill up this form with the proper information  that would support proof that your organization is a non-profit: https://www.jotform.com/nonprofit/pricing/ 

    Once you have made your submission, please give us around 24 hours so for us to evaluate the application. You will receive an email from us after. Once approved, you can then make your upgrade under the non-profit status. 

    I would suggest to log out and log back in to your account in order for your browser's cookies to be properly updated and so for your account's status to reflect on your browser's view after the approval.

    Feel free to let us know if you have other questions or concerns.