How long between multiple submissions sent from one computer?

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    sdauditorium
    Asked on May 09, 2012 at 01:51 PM

    We have staff that are trying to submit multiple (but valid) room rental forms.  However, after they submit one and try to submit another, they basically receive a message saying that multiple submissions cannot happen - even though it's for a different event.  Is there any way to change this feature so that staff can submit more than one form from one computer?

    If not, what is the default time between submissions sent from the same computer/IP?  I'm assuming this is simply a spam prevention feature.

     

    Thanks!

  • Profile Image
    pinoytech
    Answered on May 09, 2012 at 02:00 PM

    Hi,

    Upon checking your Form Preferences (Unique Submission) it was set to loose check. Can you please update you form unique submission and change it to No Check. Delete your browsing cache and cookies also.

    Hope this help and if the said issue still persist, do let us know so we can further assist you and investigate the said issue.

    Thank you!

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    sdauditorium
    Answered on May 09, 2012 at 02:01 PM

    Thank you for the extremely quick response!

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    pinoytech
    Answered on May 09, 2012 at 02:05 PM

    It's our pleasure to answer all your questions 24/7. If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!