What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long between multiple submissions sent from one computer?

    Asked by sdauditorium on May 09, 2012 at 01:51 PM

    We have staff that are trying to submit multiple (but valid) room rental forms.  However, after they submit one and try to submit another, they basically receive a message saying that multiple submissions cannot happen - even though it's for a different event.  Is there any way to change this feature so that staff can submit more than one form from one computer?

    If not, what is the default time between submissions sent from the same computer/IP?  I'm assuming this is simply a spam prevention feature.

     

    Thanks!

    Page URL:
    http://www.sdauditorium.org/?p=1991

  • Profile Image

    Answered by pinoytech on May 09, 2012 at 02:00 PM

    Hi,

    Upon checking your Form Preferences (Unique Submission) it was set to loose check. Can you please update you form unique submission and change it to No Check. Delete your browsing cache and cookies also.

    Hope this help and if the said issue still persist, do let us know so we can further assist you and investigate the said issue.

    Thank you!

  • Profile Image

    Answered by sdauditorium on May 09, 2012 at 02:01 PM

    Thank you for the extremely quick response!

  • Profile Image

    Answered by pinoytech on May 09, 2012 at 02:05 PM

    It's our pleasure to answer all your questions 24/7. If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!