How do I delete submissions with file uploads

  • carosys409
    Asked on November 5, 2016 at 12:48 AM
    How do i delete the submissions that are submitted with file uploads. I have no idea how to do that or what that means?
    Can you delete them for me for everything up until 3 months ago or give me detailed instructions on where to go and what to do?
  • jonathan
    Replied on November 5, 2016 at 12:57 AM

    You can review and delete existing submission data of your forms in your My Forms view submission panel. Please refer to the user guide below.

    User guide: How-to-View-Form-Submissions

    Please take note that deleted submission data will be permanently gone. We cannot restore them once deleted since we do not keep another copy of them.

    Make sure you make a backup by downloading the data as well in case you have need for them elsewhere.

    User guide: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    Hope this help. Let us know if you need further assistance on this.

    Thanks.