What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Price not updating when coupon code is entered

    Asked by conceptonephoto on November 05, 2016 at 04:40 AM
    Is it just me or is this happening again? Price does not change when promo code is entered.
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    JotForm Support

    Answered by EltonCris on November 05, 2016 at 04:58 AM

    I fixed your coupons. It should work now.

    I think you've made changes in your products but you failed to update them in your coupons.

    Example: In one of your coupons, it shows that it is affecting 46 products but editing it only shows 3 selected products.

    I simply selected those products again and that seems to have fixed the problem.

    Would you please check it again?


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    Answered by conceptonephoto on November 05, 2016 at 01:44 PM
    great thanks