- dsautomotiveltdAsked on November 05, 2016 at 06:59 AM
Can you check why I received this message yesterday?
plus all my zapier connection turned off due to this
Can't see how we could ever achieved 10,000 requests per day as all of our forms are use in house between 7 employees
- JotForm SupportMike_GAnswered on November 05, 2016 at 04:32 PM
Each account has an API limit. The number of times your account calls an API is being counted.
Here are the limits according to account subscriptions:
Each API that is used in your form has a certain limited number of requests your app or integration gets called per day. Even if it's a preview, it gets counted as there is already a request once it loads.
However, please also be reminded that this counter resets daily every midnight (EST)
JotForm previously does not inform users when they reach the API limit and it just silently stops. But a recent update allows our system to send users an email whenever their account is already in its limit.
If you go to the API Section of your account, you will see the Authorized APPS and API Keys that's being called and that go against your API limit.
I checked your account and it looks like the limit has already been restarted.
Please feel free to let us know if you happen to have any additional questions in regards to this and we would be happy to assist.
- JotForm SupportKiranAnswered on November 07, 2016 at 12:20 PM
Your question related to Zapier is moved to a separate thread and shall be addressed there shortly.