How do we get the results of our form?

  • Newt
    Asked on November 5, 2016 at 11:04 AM

    I understand that we can encrypt  our forms, but are the results encrypted, and can we download them?

    Can unselected options be filtered out of the return? For example: if I have 3 checkboxes and only one is selected, are the others removed from the results?

    Thanks.

     

  • John_Benson
    Replied on November 6, 2016 at 1:08 AM

    As of right now, Reports (Excel and CSV), PDF downloads and Emails that contain the form data are not supported. All server side gathered and processed data can only be retrieved in encrypted form because your private key is never sent to our servers. Please refer to this user guide for more information: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    You might want to check HTML Table Listing Report and Grid Listing Report.

     

    Can unselected options be filtered out of the return? For example: if I have 3 checkboxes and only one is selected, are the others removed from the results?

    We have a policy of one question per thread, so we can assist you better. We will be answering your question to this thread: https://www.jotform.com/answers/983124

    Please wait for our reply there shortly.

    If you have any other questions or concerns, please contact us again. Thank you.