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    How can I prevent letters from being used in the Phone Number field?

    Asked by legalmartin on November 05, 2016 at 02:32 PM
    How can I prevent letters from being used in the Phone Number field?
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    JotForm Support

    Answered by Jan on November 05, 2016 at 04:19 PM

    You can activate the "Input Mask" so that only numbers will be allowed in the Phone Number field.

    Just select the Phone Number field and then click the "Input Mask" button at the toolbar.

    Related guide: https://www.jotform.com/help/381-Getting-Started-with-the-basics-of-Input-Masking

    Hope that helps. Thank you.

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    Answered by legalmartin on November 05, 2016 at 05:42 PM

    I shall stick to the default "Phone Number' setting (which does not prevent the capturing of letters) because the Input Mask option does not yield a visual result that is consistent with the way phone numbers are usually populated in South Africa.

    Thank you.

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    JotForm Support

    Answered by John_Benson on November 06, 2016 at 03:50 AM

    Thank you for updating us. 

    If you need anything else, please contact us again. We'll be happy to assist you.