How can I prevent letters from being used in the Phone Number field?

  • legalmartin
    Asked on November 5, 2016 at 2:32 PM
    How can I prevent letters from being used in the Phone Number field?
  • Jan
    Replied on November 5, 2016 at 4:19 PM

    You can activate the "Input Mask" so that only numbers will be allowed in the Phone Number field.

    Just select the Phone Number field and then click the "Input Mask" button at the toolbar.

    How can I prevent letters from being used in the Phone Number field? Image 1 Screenshot 20

    Related guide: https://www.jotform.com/help/381-Getting-Started-with-the-basics-of-Input-Masking

    Hope that helps. Thank you.

  • legalmartin
    Replied on November 5, 2016 at 5:42 PM

    I shall stick to the default "Phone Number' setting (which does not prevent the capturing of letters) because the Input Mask option does not yield a visual result that is consistent with the way phone numbers are usually populated in South Africa.

    Thank you.

  • John_Benson
    Replied on November 6, 2016 at 3:50 AM

    Thank you for updating us. 

    If you need anything else, please contact us again. We'll be happy to assist you.