- CTSemAdmisAsked on May 09, 2012 at 02:50 PM
Does anyone know how to fill out a form (as an administrator) and not have the auto-responder run? An example might help clarify....There is an information form on a website for signing up to learn more about degree programs. Sometimes, individuals call instead of filling out the form online. Instead of waiting for them to fill it out, I would open up the form and fill it out myself while we are on the phone. I don't want the standard auto-responder to run for them in that case. But I ALSO don't want to have the same form cloned in order to have a different notification setting and have the data spread out to different forms.
- gori-mathewAnswered on May 09, 2012 at 03:42 PM
The only way to turn off autoresponder is by deleting the notification/autoresponder. You may take a look on this on how to delete Notification/Autoresponder.
If you need further assistance, feel free to contact us anytime.
- CTSemAdmisAnswered on May 10, 2012 at 08:39 AM
OK. It appears that the full answer is that no, it is not possible to pause or set any other conditions to autoresponders. I will not be deleting them as that would be very cumbersome. Please add this feature in further releases.
- jeanettebmzAnswered on May 10, 2012 at 12:46 PM
Actually you can setup a conditional logic to an autoresponder , in order to accomplish what you are looking for
I have made some tests trying to recreate the scenario you are talking about.
I my form, if I choose Contact over the phone, both the notification and autoresponder will not go through, but if I choose SEND a message, it will.
Here I leave you my form (just change the recipient email addresses in the notification and the sender email address in the Autoresponder)
Feel free to clone it and make a test pretending to be a "user" , use a different address to get the autoresponder message.
Have a nice day
Should you need further assistance, let us know
- CTSemAdmisAnswered on May 10, 2012 at 03:21 PM
THanks! I'll give it a shot. I appreciate the follow up!
- jeanettebmzAnswered on May 10, 2012 at 06:02 PM
Let us know if you sorted your requirements out with what I have sugested you.