- EnchantedEntertainmentInAZAsked on November 05, 2016 at 05:19 PM
hi i am not recieving tyhe jot forms that my customers are submitting!! Im loosing hundreds of dollars!!!! HELP!!!!!Page URL:
- JotForm SupportliyamAnswered on November 06, 2016 at 03:56 AM
I have checked your email activity history and it appears that the issue has been resolved after seeing two email alerts was sent successfully after a series of email delivery failures. Can you confirm that it is indeed fixed?
You may also check your email delivery history by checking this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
- EnchantedEntertainmentInAZAnswered on November 06, 2016 at 09:44 AMYes I did receive two of them not sure why that happened.
- JotForm SupportliyamAnswered on November 06, 2016 at 11:19 AM
Thank you for the confirmation. For now we can close this issue since it appears to be fixed now. But if in any case that the problem happens again, please let us know.
- EnchantedEntertainmentInAZAnswered on November 06, 2016 at 11:44 AMThank you !!