not getting my emails

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    EnchantedEntertainmentInAZ
    Asked on November 05, 2016 at 05:19 PM

    hi i am not recieving tyhe jot forms that my customers are submitting!! Im loosing hundreds of dollars!!!! HELP!!!!!

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    liyam
    Answered on November 06, 2016 at 03:56 AM

    Hello,

    I have checked your email activity history and it appears that the issue has been resolved after seeing two email alerts was sent successfully after a series of email delivery failures. Can you confirm that it is indeed fixed?

     You may also check your email delivery history by checking this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

     

    Thanks.

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    EnchantedEntertainmentInAZ
    Answered on November 06, 2016 at 09:44 AM
    Yes I did receive two of them not sure why that happened.
    Enchanted Entertainment
    480-228-2353
    ...
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    liyam
    Answered on November 06, 2016 at 11:19 AM

    Thank you for the confirmation. For now we can close this issue since it appears to be fixed now. But if in any case that the problem happens again, please let us know.

    Thanks.

  • Profile Image
    EnchantedEntertainmentInAZ
    Answered on November 06, 2016 at 11:44 AM
    Thank you !!
    Enchanted Entertainment
    480-228-2353
    ...