What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need my forms re-enabled

    Asked by Tiffany  on November 05, 2016 at 06:09 PM

    I am using this website to create a form for my class, our teacher had some requirements as well as a password field. I added it and i believe it is what caused the problem so i changed it to key but my forms are still disabled. My teacher is insistent that i use this website instead of just coding everything myself.

    I have added a screenshot of the upload directions she has given us, so that you may view them.

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    Answered by Boris on November 06, 2016 at 05:29 AM

    Please note that our forms cannot be used to collect passwords, or any type of login credentials. More can be read in our terms of use.

    Any forms that are asking for login credentials are suspended by our system.

    I have manually reviewed your account, Tiffany, and as your form is no longer asking for passwords and was not collecting passwords, I have reactivated your JotForm account.

    Please let us know if you need further assistance.