Hi, over the last few day the forms I have received have been blank in Submissions file

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    rspcaessexsouth
    Asked on November 06, 2016 at 03:37 AM

    When I click on submissions I see the date that matches the email I have received, but as my emails have been down over the last few days, I have wanted to look at submission on jotform.com ,but they are not showing as they used to. The date shows, but there is no information at all from the form. It is just blank. I deleted all previous submissions to clear space, but still they are coming through blank. What am I doing wrong? Regards

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    BJoanna
    Answered on November 06, 2016 at 11:45 AM

    Considering that you are from EU, please log in to your account from EU domain https://eu.jotform.com

    https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    Hope this will help. Let us know if you need further assistance.