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    Conditional page skip is submitting the form

    Asked by dmaoliver on November 06, 2016 at 04:59 AM

    I've set up conditional logic for several questions in my form, and it works as expected in all cases except the last question. I would like to go to a previous page if the user submits a "yes" answer, but it submits the form and displays the thank you message instead. I suspect it may not be possible to go backwards using conditional logic. I would appreciate additional insight on this issue. Thanks.



    This is a re-post of a comment on How to Skip Pages Using Conditional Logic

    Thank You message message previous page thanks
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    JotForm Support

    Answered by Kiran on November 06, 2016 at 11:57 AM

    I have checked your Thanksgiving 2016 form and see that there is a condition set for the last question. However, it is required to have the page break in order to get the 'Skip to/Hide a Page' condition to work. Since you have the Submit button on this page, it is submitting automatically. You may add the page break on this page so that it should be redirecting to the page set as per the condition.

    Also, as I check the last question 'Are you bringing anything else?', it looks like that you are asking for additional information/items than the previous items selected. When the page is skipped to earlier page, please be noted that the newly entered information will be replacing the previously entered information. 

    If you are looking for multiple entries for the same user, you may consider using configurable list widget. Please refer to the guide below that can help you in setting up the configurable list widget.

    https://www.jotform.com/help/282-How-to-Set-Up-the-Configurable-List-Widget

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.