Account Disabled

  • Liz Kincaid
    Asked on November 6, 2016 at 5:39 AM

    My account has been disabled due to phishing

     

    I have emailed using the form they sent, sent this form several times and written on the forum

     

    Please can someone email me and not message me through jot form as I am not receiving anything

     

  • Kevin Support Team Lead
    Replied on November 6, 2016 at 12:32 PM

    I have checked on our logs and I could find the emails that you have sent to us requesting access to your account, I can see you were already assisted, but seems like you are still unable to log into your account. 

    I can also see you have opened multiple threads about it, you will be also assisted on this one: https://www.jotform.com/answers/983183 

    Your case will be forwarded to our second level for further investigation, please take a look there.