What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Disabled

    Asked by Liz Kincaid  on November 06, 2016 at 05:39 AM

    My account has been disabled due to phishing

     

    I have emailed using the form they sent, sent this form several times and written on the forum

     

    Please can someone email me and not message me through jot form as I am not receiving anything

     

    message My Account and email
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 06, 2016 at 12:32 PM

    I have checked on our logs and I could find the emails that you have sent to us requesting access to your account, I can see you were already assisted, but seems like you are still unable to log into your account. 

    I can also see you have opened multiple threads about it, you will be also assisted on this one: https://www.jotform.com/answers/983183 

    Your case will be forwarded to our second level for further investigation, please take a look there.