Account Disabled

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    Liz Kincaid 
    Asked on November 06, 2016 at 05:39 AM

    My account has been disabled due to phishing


    I have emailed using the form they sent, sent this form several times and written on the forum


    Please can someone email me and not message me through jot form as I am not receiving anything


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    Answered on November 06, 2016 at 12:32 PM

    I have checked on our logs and I could find the emails that you have sent to us requesting access to your account, I can see you were already assisted, but seems like you are still unable to log into your account. 

    I can also see you have opened multiple threads about it, you will be also assisted on this one: 

    Your case will be forwarded to our second level for further investigation, please take a look there.