What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT HELP

    Asked by SWWTC on November 06, 2016 at 06:16 AM

    I hold an account and last night when trying to sign in it has disabled the account due to phishing from the IP address. Having spent 3 hours this morning

    1. Tweeting Jotform several times

    2. Sent Jotform a messsage on facebook

    3. Filling in the form at least 5 times that you get when I try to log in 

    4.Eventually purchasing a VPN to access my account, sending 'contact us forms' and filling in forum forms (numerous) 

    With no contact from Jotform whats so ever and infact my posts on the forum can't be found nor can my old questions I have asked, I have signed into a different account I have access to to try and get some contact. 

     

    The silence is deafening. Please can SOMEONE HELP ME

    As most people, I need my forms working, my website is not working properly and I run my business with the forms

     

    My user name is Lizgym

    My Forms JotForm different 3
  • Profile Image
    JotForm Support

    Answered by BDAVID on November 06, 2016 at 12:45 PM

    Your account Lizgym is already activated. We have responded the threads you have opened, example:

    https://www.jotform.com/answers/983198-

    https://www.jotform.com/answers/983183