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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pre-populated URL's showing up as Hint/Example in Microsoft Internet Explorer

    Asked by teedart on May 09, 2012 at 03:41 PM

    I did some searching and couldn't find anyone else having this issue. I use a lot of pre-poluated URL's, which has never given me a problem. But, appearently. If the url pre-populates a field that has a hint in it, the pre-populated text becomes the hint instead of filling the field. Your help would be much appreciated.

     

    I have decided not to post a URL to my order form as I do not want it used, mostly because I would like this post kept public as I feel others may be having this issue.

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    JotForm Support

    Answered by Mike_T on May 09, 2012 at 05:21 PM

    Thank you for contacting us.

    It seems that this problem is related to Internet Explorer. I was able to reproduce it, however, there is no such bug in Internet Explorer 10.

    In order to solve this issue you may simply remove "Hint Example" for your pre-populated fields.

    Please give it a try, and let us know if you need any further assistance.

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    Answered by teedart on May 09, 2012 at 05:24 PM

    I had already removed the hints, but it's a shame. I dislike IE so much.

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    JotForm Support

    Answered by Mike_T on May 09, 2012 at 05:28 PM

    Is this working fine now without hints? We are not in love with IE too :)

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    Answered by teedart on May 09, 2012 at 05:50 PM

    Yes, the URL's are woking fine. Thank you. And, my IE using clients are much happier.

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    JotForm Support

    Answered by Mike_T on May 09, 2012 at 05:53 PM

    I am glad it helps. Thank you for using our services!