What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where is my data stored?

    Asked by mattbrown on November 06, 2016 at 04:51 PM

    Hi There,

     

    I am Australian customer and like Europe we have fairly strict data sovereignty and privacy laws.

    I noticed you give the option to store my data in Germany, is there an option to store my data on Australian Servers? I would be happy to pay extra if there is a way to do this.

    Alternatively, is there a way I can have the data stored on my own servers of my own local AWS servers.

    Thanks

    Matt

    data stored Australian
  • Profile Image
    JotForm Support

    Answered by jonathan on November 06, 2016 at 05:52 PM

    Hi Matt,

    Please review also this discussion thread. Specifically, please refer to the information provided by Aytekin on that thread as I believe it answers your question.

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    Alternatively, is there a way I can have the data stored on my own servers of my own local AWS servers.

    I believe you cannot control per se which AWS server you can locate your JotForm stored data. If you are not comfortable with the data being  stored on the server, you can also delete/remove them as well as soon as you have downloaded a copy of them.

    You can see the submission data in the View Submission panel.

    Hope this help. Let us know if you need further assistance.

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    Related article/guide: https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation