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    Getting a security error while paying by credit card

    Asked by milkpond on November 06, 2016 at 11:16 PM

    HI There, 

    my clients are getting a SECURITY ERROR when they pay by credit card on my form. help not sure whats going on out of the blue..


    Many thanks in advance





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    JotForm Support

    Answered by Welvin on November 07, 2016 at 05:54 AM

    I'm getting the error as well.

    You have been receiving payments on these Paypal settings so I am sure your subscription with Paypal Express has expired or there are changes on your API keys, maybe you have reset that. Please check and make sure you have the correct/updated API in the integration settings.

    I would also advise reaching Paypal Support about this matter, ask if your Paypal Express needs reactivation.