What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Restore the submission data.

    Asked by paulsapio on November 07, 2016 at 03:20 AM
    I have another issues now, when my account was downgraded, I lost ALL my submit data? For all my clients. Can you please restore this? AS it is extremely Important. 
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    JotForm Support

    Answered by Chriistian on November 07, 2016 at 03:24 AM

    I have now restored the submissions on your account. The total submissions stored on your account is currently at 26,600 submissions. 

     

    If you like, you can backup your data by following our guide here: How to export all of your data at once.

    Please feel free to contact us again if you need further assistance.
    Regards.