What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel subscription due to usage level

    Asked by Navassa on November 07, 2016 at 07:55 AM

    No longer need the subscription account; thus. for now please terminate and I'll use just the limited FREE account.

    The usuage should be very minimal on current web site as we have completed our project/usuage.  Thank you.


    William Rowe


    Page URL:

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    JotForm Support

    Answered by owen on November 07, 2016 at 09:01 AM

    Hi William,

    I have cancelled your subscription and refunded the latest payment you made which was on 7th of November(today). 

    Please contact us again if you need any further assistance.