How do I create an autoresponder email

I want to make sure the submission goes to the customer as well as my jot form account

For your customers to receive e-mail after their submission, you need to create Autoresponder e-mails in your forms. 

Here is the detailed guide on creating a form autoresponder.

https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

I hope this helps. If you have further questions, please feel free to contact us.

Thank you.