What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification and auto-reply emails not working right

    Asked by rheersink on November 07, 2016 at 09:29 AM

    i am getting the auto-reply, but no copies of the notification email - why??

    I have deleted and re-added the sending email (info@decoxseboerderij.nl) but keep having problems

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    Answered by rheersink on November 07, 2016 at 09:33 AM

    i found that i needed to remove from the spam list in your control panel - thanks - all is fixed 

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    JotForm Support

    Answered by Kiran on November 07, 2016 at 11:08 AM

    Great! Glad to see that you have figured out the issue. Please mark the emails received from JotForm as Not Spam so that they will be delivered to your inbox. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!