Notification and auto-reply emails not working right

  • rheersink
    Asked on November 7, 2016 at 9:29 AM

    i am getting the auto-reply, but no copies of the notification email - why??

    I have deleted and re-added the sending email (info@decoxseboerderij.nl) but keep having problems

  • rheersink
    Replied on November 7, 2016 at 9:33 AM

    i found that i needed to remove from the spam list in your control panel - thanks - all is fixed 

  • Kiran Support Team Lead
    Replied on November 7, 2016 at 11:08 AM

    Great! Glad to see that you have figured out the issue. Please mark the emails received from JotForm as Not Spam so that they will be delivered to your inbox. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!