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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not getting notification emails.

    Asked by bhowell18 on November 07, 2016 at 09:39 AM

    When people fill out the form, I am not getting email confirmation.

     

    What can be done?

     

     

    Emails Getting not getting can
  • Profile Image
    JotForm Support

    Answered by amy on November 07, 2016 at 10:58 AM

    Hello ljball,

    I checked your recipient emails and your email b****l@m****ds.org was in bounce list.

    I removed it from the bounce list. Could you please check it up again and then let me know if the problem persists?

    Thank you.

    Regards.