What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I reach maximum number of submissions?

    Asked by OVPFA on November 07, 2016 at 10:50 AM

    Hi Jotform,

    I am currently on the free plan, with 100 submissions per month. If I were to have more than 100 submissions per month, how would those submissions be sent? Would the users receive an error message when they go to complete the form, or would the submission be received later?

    Thank you!

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    JotForm Support

    Answered by Nik_C on November 07, 2016 at 01:49 PM

    If you reach your account limit, any limit, your account will be temporarily disabled, and it will be disabled until next first of the month or until you do the upgrade.

    Your users will see an error message saying that form is unavailable, so they will not be able to submit it.

    If you have any additional questions please let us know.

    Thank you!