What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my Zaps in the Zapier are turned off with an error Cannot call method 'map'

    Asked by dsautomotiveltd on November 07, 2016 at 12:19 PM

    Is there a problem or some changes being made your end???

    as all my Zaps in zapier which link to you forms have turned off again with the error message

    "Cannot call method 'map' of undefined"

    Please HELP

    Creating Chaos!!

    zapier api
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    JotForm Support

    Answered by Kiran on November 07, 2016 at 12:28 PM

    Could you let us know which form you are connecting with Zapier and to which application sending the form information so that we can try to replicate the issue and provide you with necessary assistance? It would be helpful if you can provide us with a screenshot of the issue on this thread.

    We will wait for your response. Thank you! 

  • Profile Image

    Answered by dsautomotiveltd on November 07, 2016 at 12:52 PM

    All my forms seem to be at fault

    100% problem with Booking Form 2016 

    affecting Zapier links with Evernote, Gmail, Agile, Xero and Google Calendar

    Contacted Zapier and there response was "Looks like JotForm's API is returning errors to us right now. We're reaching out to them and we'll let you know as soon as we have more information about this."

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    Answered by dsautomotiveltd on November 07, 2016 at 01:05 PM

    Have just received email from Zapier 

    The issue with the errors on JotForm triggers has now been fixed, as of a few minutes ago. You shouldn't see it again going forward.

    If you have any Zaps that were automatically paused because of the errors, you can turn them back on now.

     

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    JotForm Support

    Answered by Kiran on November 07, 2016 at 02:55 PM

    Great! Glad to see that the issue is now resolved. Please check and let us know if you experience any issue. We will be happy to assist. 

    We are sorry for the inconvenience this may have caused.