What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cancelled my silver membership on November 4, 2016 but was billed November 6, 2016 - what do I need to do to get my account credited and closed?

    Asked by sburnett on November 07, 2016 at 02:38 PM

    Name:  Steve Burnett

    email:  sburnett@mcdaniel.edu

    cancelled billed My Account and
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    JotForm Support Manager

    Answered by Jeanette on November 07, 2016 at 03:54 PM

    I had canceled and refunded the latest charge. Your account is now back to free.