Adding quantity for single PayPal item results in single radio button.

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    kaspesla
    Asked on May 09, 2012 at 09:05 PM

    I've created an event registration form, and I needed to add a quantity field for number of participants. Unfortuantely, this adds a single radio button, and if the user doesn't know to click the button, the form fails and doesn't take them to PayPal. I know this sounds stupid, but the very first person who I had test the form didn't notice to click the radio button and couldn't get through.  Is there anyway to get rid of this button or make it clicked by default? There's only one item so there's no choice to make. Iit doesn't make sense to have to click it.  Again, the radio button appeared after I added the quantity field.

    If i make is a required field, it will prevent the form from submitting, but doesn't highlight the section to show the missing entry so the user is still confused.

    Thanks!

  • Profile Image
    kaspesla
    Answered on May 09, 2012 at 10:11 PM

    Was able to work around with my javascript to select the option.  (had to host the form myself. Not ideal.)

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    jeanettebmz
    Answered on May 10, 2012 at 01:03 AM

    You can also sort this out by choosing  user can select multiple products no matter if you only have one product

     

    This way, It will show your product already ticked

     

    Best regards

    Jeanette