What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why form shows new submissions when there are not?

    Asked by florenceschool on November 07, 2016 at 05:42 PM

    Hello, it says we have 55 unread submissions but there are not. please look into this,

    thank you, florence school

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    JotForm Support

    Answered by Kevin_G on November 07, 2016 at 10:49 PM

    I have re-calculated your submissions and the counter is not showing anymore on your form, please check and let us know if you have any question.