What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I request you to refund my subscription

    Asked by richacruz on November 07, 2016 at 07:58 PM



    I accidentally upgraded my account, can I please be refunded for the $19 purchase that was just made?

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    JotForm Support

    Answered by amy on November 08, 2016 at 01:20 AM

    Hello richacruz, 

    I refunded your $19 as per your request and your account is back to Free. Please check it and if there are any problems, feel free to contact us.