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  • Profile Image

    Not Receiving Notifications of Forms

    Asked by aminhall on November 07, 2016 at 08:13 PM

    I am not longer receiving notifications when clients fill out my forms - I do not know what happened 

     

    Contact Form 

    Agent Booking Notification Form 

     

    The submit button is NOT sending emails to cindy @colesvilletravel.com 

     

    Also for the Agent Notiffication form - can I put in two email address - I would like to add joann@colesvilletravel.com

    Thanks

    Cindy

    receiving Emails My Forms contact form notification form
  • Profile Image
    JotForm Support

    Answered by amy on November 08, 2016 at 01:47 AM

    Hello aminhall,

    Sorry about the problem. Your e-mail address was in bounce list, as you can see below.

    Because of this reason, you couldn't receive e-mails. I removed it from the bounce list and now you should receive the e-mails without any problems. Please could you check it again?

    I also added the other recipient address joann@colesvilletravel.com.

    Do not hesitate to contact me if you need further information.

    Regards.