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Downgrade account in DecemberAsked by dreamproject on November 07, 2016 at 09:30 PM
We would like to reactive our account at the bronze level beginning in December.
Also,we had some problem with people submitting reference letters with the links created by jotform.
Is there someone I can talk about this process to avoid problems?
reply to firstname.lastname@example.org
Hello Marie Price,
If I understand you correctly, you want to downgrade to Free Account in December. As of checking, you're currently under the Bronze Plan. If you want you can downgrade your account, here's our guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
For your other question, I have moved it to a new thread so we can assist you better. We have a policy of one inquiry per thread. Here's the URL: https://www.jotform.com/answers/984671
Please wait for our reply on that thread shortly.