Downgrade account in December

  • Profile Image
    dreamproject
    Asked on November 07, 2016 at 09:30 PM

    We would like to reactive our account at the bronze level beginning in December.

    Also,

    we had some problem with people submitting reference letters with the links created by jotform.

    Is there someone I can talk about this process to avoid problems?

    Marie Price

    reply to mprice@gwu.edu

  • Profile Image
    John_Benson
    Answered on November 08, 2016 at 04:14 AM

    Hello Marie Price,

    If I understand you correctly, you want to downgrade to Free Account in December. As of checking, you're currently under the Bronze Plan. If you want you can downgrade your account, here's our guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    For your other question, I have moved it to a new thread so we can assist you better. We have a policy of one inquiry per thread. Here's the URL: https://www.jotform.com/answers/984671

    Please wait for our reply on that thread shortly.

    Thank you.